There are a few things that can cause this, the most common one being that the server can reach the Atlassian marketplace, but the connection is slow or, more usually, incomplete - the server reaches out and finds the marketplace but something blocks the data coming back from it.
You will need to read the logs to find out what the server is doing, they should tell you more about the problem.
Google translate
有几种情况可能导致这种情况,最常见的一种是服务器可以访问 Atlassian 市场,但连接速度很慢,或者更常见的是不完整 - 服务器伸出并找到市场,但某些东西阻止了数据的到来 从它回来。 您将需要阅读日志以了解服务器正在做什么,他们应该会告诉您有关问题的更多信息。 谷歌翻译
No, the log path does not change.
If your Confluence is even starting, it is going to be writing to the application log. You mention /var, which is not where the Confluence log is to be found. Please check the files in <confluence home>/logs
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