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Access denied

Loretta
Loretta March 16, 2020

Hi, I am trying to give access to a team member for Confluence.  I can see that he has access to both jira and confluence, but when he attempts, he receives an access denied error.  What am I missing?

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Nicolas Werle [Decadis AG]
Nicolas Werle [Decadis AG]
Atlassian Partner
March 16, 2020

Hi @Loretta 

can you please describe your issue more precisely? Is he not able to login in Confluence or is he trying to access a Space / Page? In the last case please check the space permissions and page restrictions? 
Maybe you can also share a Screenshot with us? 
Best regards 

Nicolas

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