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Are Confluence Database Jira Issue Fields Broken Right Now?

Eliot Martin
Contributor
March 25, 2025

Jira Issue field types in all of my databases in my Confluence (Cloud) instance have stopped working.

Entries that have this field already populated with Jira Issues now only contain text of the Issue Key rather than the link back to the Jira Issue.

Entries that I attempt to populate this field by searching a knows Jira Issues Key just display "No Options" and refuse to let me add an Issue.

Entries that I attempt to populate this field by pasting a URL to a know Jira Issue just remain empty.

This is the case for all previously working databases, and any new ones that I create.

Jira Issue links on a Confluence page work normally, suggesting that my Jira and Confluence instances are still linked.

Is this just my Instance, or is everyone experiencing this at the moment.

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2025

Hello Eliot,

Good morning, and thanks for raising this issue! There was a problem yesterday where Jira issue fields in Confluence Databases were rendering in plain text, but that has now been fixed.

Can you confirm if you are still currently having this issue?

Thank you,

Shannon S | Atlassian Cloud Support

Eliot Martin
Contributor
March 26, 2025

Yep, it's working again.

Like Shannon S likes this
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2025

Hi Eliot,

I'm glad to hear that! Thanks for confirming.

Take care, and I hope you have a nice rest of your week.

Shannon S | Atlassian Cloud Support

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