At the same time as the parent issue, I want to close all the statuses of the child issue.

[koutarou ishibashi]

Use Jira automation to change the status of the parent issue to closed, and at the same time set the status of all child issues to closed.

When closing a child issue, it is mandatory to enter a comment.
At that time, is it possible to close the child issue by entering a comment when the parent issue is closed?

[Ste Wright]

Hi @koutarou ishibashi 

I assume this is using a validator in the Workflow?

As far as I know, this isn't possible - the rule will fail as the validator requires a comment during the transition, not before/after it.

I would either...

• Have an additional transition to "Done" - and limit its availability to just Automation (eg. use a condition to ensure user is in the atlassian-addons Project Role), without the comment validator, or...
• If you have an open workflow (all <> all transitions), use an app with more powerful validators to provide IF/ELSE validation - i.e
  • IF user is Automation for Jira, comment is not needed
  • ELSE comment is required

^ In effect, you need a method for Automation to circumnavigate the comment validator.

Ste