Thank you for reaching out to community.
I have now created a support ticket here https://getsupport.atlassian.com/browse/JST-1159431 to address this issue.
Going forward all the updates will be shared via the support ticket directly.
Best Regards,
Vishalakshi Narayanaswamy
Welcome to the Atlassian Community @Lori_Capistrant !
Sorry that you have been experiencing this problem for some time.
I requested Atlassian assistance since there isn't much we can do here.
Best,
Fadoua
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Thanks, I forgot to mention that I had checked the status page, all areas were showing operational.
I will let my admins work with Atlassian support.
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Hello
You can always check the Atlassian Apps status page.
Otherwise, write to Atlassian Support.
https://support.atlassian.com/
Regards
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