Attachement Download Issue In Confluence Page

[Shah Baloch]

Users can't download attachments from a confluence page. The attachments were uploaded about three years ago. Only the admin can download the attachments. When users click on the attachment it opens a different window of the same page. When the user hovers the mouse on the link it displays a different URL than admin. Following are the URLs for both normal users and admin.

User mouse hover url

https://confluence.company.com:8443/display/ABC/HR-Documentation#

Admin url
https://confluence.company.com:8443/download/attachments/123456789/Weekly_Presentation.pptx?version=0&modificationDate=9876543210&api=v2

What can be the issue? and how we can fix this issue?

Thank you for your help.

[Andrii Maliuta]

Hello @Shah Baloch ,

Were attachments relocated to different storage on the server where Confluence is running? DO you store attachments separately from the COnfluence home directory?

[Shah Baloch]

I'm not sure, I joined the company recently. I couldn't locate the attachment directory. Where do attachments get stored? Thanks