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Can You tell me please how to activate Slack ?

Milos Ristic
Contributor
July 25, 2023

I have been to Jira Marketplace and its products, and I have found Jira Slack Integration tool which I am trying to activate. It tells me to write product key and so on and because I don't know how to do that, I am powerless. Can You help me please and in which place could I find that parameters which is obligate to activation of the Slack channel. Thank You forward, Yours Milos Ristic, the Member. Cheers :)

1 answer

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Nic Brough -Adaptavist-
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July 25, 2023

You've flagged this as Cloud, but asked a question about what is almost certainly a Server/DC app - Cloud doesn't ask for product keys or licence information.

Could you confirm that you are on Server, DC, or Cloud?  (Easy trick for spotting this - all Cloud systems run on https://<something>.atlassian.net)

Also, can you tell us where it is asking for the key, which marketplace product it is, and ideally the text of the page you are having the problem with (a screenshot is not needed,  they exclude answerers from helping if they're not in the answerer's spoken language because we can't translate pictures easily)

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