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Can't access a restricted page even though I'm an admin

Thi Thuy Duong Dinh June 26, 2020

So when I access this restricted page, it shows sth like this:

1.PNG

This is one page in the whole space that I'm the admin of.

I tried to go to "Space Permission" but no hope.

Can someone help me out here please?

 

Thank you

1 answer

0 votes
Rudy Holtkamp
Community Champion
June 26, 2020

On space level do you (admins) have 'Restriction permissions?

image.png

Thi Thuy Duong Dinh June 29, 2020

Hi,

we do have this permission, in fact we have all permissions in this space. That's why it's so weird to me.

 

Thank you,

Duong

Rudy Holtkamp
Community Champion
June 29, 2020

If you first install the user switcher app, then click on Request access, you should be able to see who will get an email. You see something like this:

image.png

Now you can use the user switcher to become that user (use X+X followed by the user name) and change the restriction settings. And use X+X to switch back to your own user account.

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