Can't see 'administer user' link on others' user profile page despite being administrator

[Harry Reiss]

I'm a site admin and Confluence administrator, but am unable to see the 'Administer User' link on other people's User Profile pages. This link is described (only) on this page: https://confluence.atlassian.com/confcloud/your-user-profile-724765382.html.

At least for my installation, it seems only users themselves can edit their own profiles. 

This is *bad*, because HR teams at least need to be able to update profile information for others. Is it expected (in which case the documentation is wrong) or a bug? 

This is on Confluence Cloud.

[Harry Reiss]

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[Nic Brough -Adaptavist-]

This is absolutely correct.  On Cloud, the accounts you are using are Atlassian accounts (unless you've enabled Google or a corporate LDAP externally).  Atlassian accounts belong to the user, not you, so HR absolutely should not have any access to edit a profile.  It's not your account.

[Harry Reiss]

That principle seems over-strict when you consider the use case of HR trying to standardise the set of profile contact information which other members of a team need to see, and in the situation where individuals have already shared that information in their organisation. You'd never get a group of individuals each updating their own profile to standardise it. 

Putting that aside - because I'm not going to win on that one - why does the documentation talk about an 'administer user' link for Confluence administrators? Firstly, I can't see that link, and secondly, doesn't it contradict the principle above?

[Steven Behnke]

It's incorrect. It's referring to previous functionality, well over a year/2 years ago.