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Can't see page - full site admin permissions

RPT Admin
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November 3, 2022

I have a Confluence space which is used as a public-facing knowledge base with anonymous access. Most public-facing pages have a copy page - login required - where our own staff can see additional information that we don't want to be publicly accessible. So if we have a page called Pink Widgets which is publicly accessible, there will usually be a copy page called Copy of Pink Widgets. You need Confluence product access to see the copy page, and additional edit permissions to be able to update it.  

Unusually, our Yellow Widgets page doesn't have a copy page. So when I needed to add some internal instructions to that page I attempted to create a new page called Copy of Yellow Widgets. But when I tried to save Copy of Yellow Widgets, Confluence Cloud told me to use a new name because the page already existed. 

 

But I can't see the "Copy of Yellow Widgets" page. It doesn't show up in search. It doesn't appear in the page list when I export a page report from the Confluence Premium Analytics App. I can't see it in the "restricted pages" view from Space Settings because we have over 1000 restricted pages  and there's no way of filtering them. 

Any suggestions how I can see this page? I have full site admin permissions as well as full space admin permissions. I'm guessing a retired colleague has created the copy page  and restricted it to their login. But how to identify which colleague? 

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Benjamin
Community Champion
November 3, 2022

HI @RPT Admin ,

 

You may have ran into a similar situation as this community member's post:

 

https://community.atlassian.com/t5/Confluence-questions/A-page-with-this-name-already-exists-but-it-does-NOT/qaq-p/1578731

 

May need to contact Atlassian support and in the mean time to change the name slightly so you can continue with updating the copy of the yellow page.

 

-Ben

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