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Cannot Install Add-on

Patrick Iverson
Patrick Iverson
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October 31, 2022
When trying to install the Draw.io add-on we receive the below error, repeatedly. 
We ran into a little trouble
Please verify that your payment details and license status are correct before trying to install the app again.

 

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Patrick Iverson
Patrick Iverson
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November 2, 2022

They turned me directly to Atlassian help. None of these answers are helpful. 

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Bastian -drawio Diagrams-
Bastian -drawio Diagrams-
Atlassian Partner
November 1, 2022

If you are still facing issues, turn to support@draw.io, you will get immediate help.

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Carla Ann Rowland
Carla Ann Rowland
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October 31, 2022

Have you purchased a license. If you did you still have to install as a trial and then apply your purchased license.

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