Cannot Remove Class/Package Entry from Logging and Profiling

[Intelligence Systems]

Hello, in an attempt to try fix a Content Indexing issue after upgrading to Confluence 7.13.0 from 7.4.6, I came across this KB article.

https://confluence.atlassian.com/confkb/searching-and-indexing-troubleshooting-180847237.html

When I copied the first line of the Class/Packages;
com.atlassian.confluence.internal.index.AbstractBatchIndexer

I accidently copied all the text from the webpage above that time, pasted it into the text field, and saved ... ending up with this;

When I attempt to remove this, I get a;

Server Error
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Any ideas on how I can fix this ?

I've tried finding where the deleteLogEntry.action is from IIS logs where is points to the configurelog4j.vm but I have no idea how to remove this entry.

[Kishan Sharma · Accepted solution]

Hi @Intelligence Systems Welcome to the community!

For now you can re-add the correct entry and ignore the incorrect one as long as its not affecting your instance. I couldn't find enough documentation around this and removing it might be done via database queries, so raising a ticket with Atlassian support would be the best bet.

[Intelligence Systems]

Thanks Kishan, I did raise a ticket with Support and got the issue resolved.

Would you believe that a simple server reboot cleared the issue.

The Class/Package when added is just held in RAM and a server reboot clears this back to standard.

Adding in a Class/Package persistently, will not be cleared after a reboot, lucky I didn't do that.

[Kishan Sharma]

Haha so server reboot did the magic again! Great to know @Intelligence Systems and thanks for sharing it here.