Cannot delete a space and re-import

[Joe Zulli]

Hi everyone,

I'm in the process of migrating from a locally installed version of Confluence, to Confluence OnDemand and I am stuck. Here's what I did.

1. I imported a space into my OnDemand instance to test things out and make sure the process ran smoothly.

2. I deleted the space

3. I did it again, this time for real. FAILED

Step 3 fails with an error saying that my space cannot be imported because there is already a space with the same key. But I deleted that space! There's no sign of it anywhere. I could have sworn it said in the docs that you can delete a space an re-import it. Apparent my delete did not go smoothly, but it's completely gone from the UI.

I tried copying my space to a new one with a different name using Copy Space, but that failed as well. Any ideas?

Thanks in advance,

Joe

[Jeison · Accepted solution]

Hi Joe,

It seems that there are some left overs from that space on the database. As you don't have access to it, you can either raise a support ticket at https://support.atlassian.com to ask an engineer's help, or edit the space key manually inside the exportDescriptor.properties file (inside the space backup), to trick the import.

Hope this helps.

[Joe Zulli]

Thanks Jeison,

I just created a support ticket, but since this is a pretty big emergency for me, I might try to manually trick it in the way you mentioned as well. Is exportDescriptor.properties the only file that needs to be changed. The instructions at https://confluence.atlassian.com/display/CONFKB/Copy+or+Rename+a+Space+in+Confluence are a lot more involved.

[Roland Froehlich]

@Jeison I the same problem on a free plan as I try to setup a confluence for my company.

1. I imported a Space Cloud to Cloud sucessfully without error.
2. I figured out I did not have the drawio add-on.
3. I installed the drawio add-on and deleted the space
4. Tried to import the space again and now it fails with one error.

I did not yet try to rename the space file since I expect this to create issues with the drawio integration.

Do you have any advice how to proceed? Thank you very much for your assistance.

[Roland Froehlich]

I now tried an import with modified 3-letter Space Key in the exportDescriptor.properties file but this import still failed.

Error message: Could not locate exportDescriptor.properties in the archive

Still looking for advice how get the import working.

@Joe Zulli1 How could you finally solve the issue?

Thank you for your input.