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Cannot find link to Creating Support Ticket for Confluence Cloud

Stephen Kairys
Stephen Kairys
Contributor
July 3, 2024

Hi,

Where is the link to create a support ticket for Confluence Cloud? I'm on the attached screen but cannot find it. Thanks.

Confluence Support Page.PNG

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Stephen Kairys
Stephen Kairys
Contributor
July 3, 2024

Hi, I'm not an Admin. But do recall being able to submit tickets in the past -- in fact, I have two live tickets as we speak. Thanks.

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Dan Breyen
Dan Breyen
Community Champion
July 3, 2024

Hi @Stephen Kairys are you the System Administrator for your Confluence Cloud Instance?  I could be wrong, but I think that's the issue.  I'm the admin on my instance, and I have 'Confluence Cloud" available as a choice.

Hope that helps.

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