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Cannot see other edits

Richard Zenk October 27, 2022

Person A makes edits and saves (not publishes). Person A see unpublished changes after making the edits.  Person B goes to same page and does not see unpublished changes. B makes changes then saves. A still sees unpublished changes but only A's edits; cannot see B's changes. And vice versa.

Am not an admin but IT is.

Read this article https://confluence.atlassian.com/confkb/confluence-collaborative-editing-does-not-publish-other-users-updates-945113899.html - only addresses when publishing which A and B are not doing.

What will allow people to see other people's edits when saving the page and not publishing it? What admin functions need to be changed, if needed?

1 answer

0 votes
Jack Brickey
Community Champion
October 31, 2022

Hi @Richard Zenk ,

You need to explicitly share the page/draft. This article may help you out - create-edit-and-publish-a-page 

more specifically this excerpt is pertinent to your question...

Who can see your draft?

Only you! No one can find or view your drafts unless you take specific actions to collaborate with them.

Here’s how it works:

  • If you create a draft, only you will be able to find and edit the draft you created.

  • If you explicitly share a draft (invite via notification) AND the collaborator clicks on the link to open it in the editor, the collaborator will be able to find and view your draft.

  • If you implicitly share a draft with others (via share the link or browser URL) AND the collaborator clicks on the link to open it in the editor, the collaborator will be able to find and view your draft.

  • If you add a collaborator as an editor to a restricted draft (via perms), the collaborator will not be able to find and view your draft.

Drafts you've created and drafts that have been shared with you are visible in the page tree.
Richard Zenk November 4, 2022

Thanks!  I guess there is no way to have it track changes - people have to bold, etc to highlight changes for other people to see them. We only want to edit and close. We don't want to publish every time we made changes as the auditors questions multiple versions even with notes on what has changed.

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