Chart from Table in Table Toolbox not giving me correct results

[MudCo]

Hi Team. 

I am trying to build a chart that gives me a visual of the number of items in certain statuses and that fall in a certain date period

In my table toolbox, I have a table filter and a table excerpt include that gets the data/table

I am using Table filter to add a hidden date filter to show only the data/rows that fall in a certain period- a range from September to October and in the table itself, they were entered in confluence date format '//'

When I publish the chart I still get everything and not that the Table Filter 'filtered'. Why are my numbers wrong?

[Katerina Rudkovskaya _Stiltsoft_]

Hi @MudCo,

You are our old customer, and we discussed plenty of questions regarding our macros on Data Center. For example, you may check these posts:

https://community.atlassian.com/forums/Confluence-questions/Conditional-formatting-for-the-row-based-on-a-qualifying-value/qaq-p/2863950

https://community.atlassian.com/forums/Confluence-questions/Transform-column-Field-with-numerical-values-to-live-currency/qaq-p/2894586#U3102481

And now it’s your second question regarding our app and Confluence Cloud – it seems that your company had a migration (the app works both on Data Center and Cloud).

So, the plugin is called Table Filter, Charts & Spreadsheets for Confluence.

And here is the list of macros that are provided with the app.

So, if you have questions regarding our macros, please contact our support portal directly. The portal is confidential (you’ll be able to share more details, source tables, storage format, and we’ll investigate the issue). Besides, all the tickets are registered (here we try to find the related threads manually).

[MudCo]

Yes, I did get good help and I'e posted many questions while I was working with this app on DC. I enjoyed using the DC version. Since the migration, we've been having a tough time figuring things out. I've never had issues with chart data before like I do now and I am facing difficulties understanding why my numbers are incorrect 

[Marc - Devoteam]

Hi @MudCo 

Table in toolbox is a macro that comes with the 3rd party app Table Filter, Charts & Spreadsheets for Confluence

So you are using a 3rd party solution for this.

Hi @Stiltsoft support could you help out @MudCo ?

[Tomislav Tobijas]

Hey @MudCo ,

I'm guessing you're using Marketplace app to display this data?
If so, can you share which one? Usually, you can find contact information on each marketplace app listing, where you can reach out to vendors directly and you should get a quick response by using these channels.

Cheers,
Tobi

[MudCo]

Hi. No this is not a market place app. We are not allowed to use/download any and this is an enterprise cloud instance. 

[Stiltsoft support]

Hi @MudCo ,

It seems that you are terribly wrong here - you are our old customer and we worked with you on Data Center and now it's the second question related to Cloud. We guess that you've had a migration in your company.

For example, here we helped you with the Table Transformer macro and discussed that this macro belongs to our app: https://community.atlassian.com/forums/Confluence-questions/Conditional-formatting-for-the-row-based-on-a-qualifying-value/qaq-p/2863950

So, the app is called Table Filter, Charts & Spreadsheets for Confluence and here is the full list of macros that we provide.

If you have any questions regarding our macros, please contact our support portal directly. The portal is confidential and all the questions are registered (here we try to find the related posts manually). You'll be able to share more details (page storage format, macro settings, etc.) and we'll check the issue.

[MudCo]

Apologies, my bad. I always get confused when someone mentions 'marketplace' or 'third party'....the instance we use comes (always did) with these apps. We've never had to download/install or purchase anything. That's what I meant. Apologies again