Companion app using high levels of CPU

[Martin Dowie]

See picture. This happens to happen when users connect to our network using a remote vpn.

[Shawn Doyle - ReleaseTEAM]

Hi @Martin Dowie 

Are you running the latest version of Atlassian Companion that supports your version of Confluence?  

Normally Companion runs on the desktop side, but since these users are VPNing into a server, is that the same server as your Confluence instance? If so, I'd consider having them VPN into any other server and accessing Confluence from there.

Here is the latest (that I could find) doc on Atlassian Companion it may shed more light.  Administering the Atlassian Companion App | Confluence Data Center 9.4 | Atlassian Documentation

[Martin Dowie]

They aren't VPN-ing into the server...they are working from home and VPN-ing to our network.

I know I run the latest version (2.2.0)...confirming with the user that they are too.

[Shawn Doyle - ReleaseTEAM]

Is this screenshot from the users desktop?

[Martin Dowie]

Yes it is