Confiform generate Jira Ticket from Form and get reference to the Ticket in the Data

[Maximilian Herbert]

Hey there,

pretty sure this question got placed very often but unfortunatly nothing helped me so far.

Here's what i want to do and already did:

I created a form and multiple field definition in it.

I added an IFTTT to create a jira-ticket triggered by the event "onCreate"

Added a table view at the end of the page to see all entries.

Here comes the Problem:

I want to add the jira ticket to the entrys of the formular. So I defined one more field defintion with the name"jira ticket" and set it to be hidden via rule

In the IFTTT where I created the jira-ticket I added a custom name for the action result "iftttResult_RJT"

I created another IFTTT which I set up as follows:

• Event: onCreate
• Action: Create / Update Confiform Entry
• Parameters to set on the entry: JiraKey=[iftttResult_RJT]
  
  

When I create an entry now it gives an error and says that all required fields have to be filled. It creates the entry tho but with no link to a Jira Ticket.
Any ideas what I did wrong?

[Alex Medved _ConfiForms_ · Accepted solution]

Hi

You are missing the entryId=[entry.id] in your parameters tp perform an update

entryId=[entry.id]&JiraKey=[iftttResult_RJT] 

Alex 

[Maximilian Herbert]

Hi Alex,
unfortunatly I still get an error when I fill in the form which says
'FieldDefinition1' is required to be set, 'FieldDefinition2'  is required to be set,......



 

[Alex Medved _ConfiForms_]

Do you mind sharing your configuration here or opening a support ticket with us if that feels more comfortable?

[Maximilian Herbert]

So i got rid of the error - missed to put in the reference to the form in the IFTTT. But still theres no connection to the jira ticket in the entry...

[Alex Medved _ConfiForms_]

Why do you need to put a reference to the form!? It takes the current by default

Sorry, I cannot help without seeing what you have (just by reading your text responses)

[Maximilian Herbert]

Hi Alex,
I finally found the solution. Here are the things I did (better said did wrong):

1. When setting the custom name for the action (in the IFTTT Macro that creates Jira Ticket) I named it "iftttResult_RJT" which is obviously doubling the "iftttResult" part. So i renamed it to RJT only. 
2. I dont know why but in the entry update IFTTT the "parameters to set on the entry" have to be like this entryId=[entry.id]&JiraKey=${iftttResult_RJT} - putting the last part like this "JiraKey=[iftttResult_RJT]" is somehow not working.
3. In the entry update IFTTT I also had to set the reference to form and its location although the macro is in the body of the Form Definition... 

You really helped me again tho - the part with the entryId=[entry.id] was crucial. 

[Alex Medved _ConfiForms_]

The only thing I can think of is that you are using a very very old version of ConfiForms plugin… (to explain the discrepancies)

Alex

[Maximilian Herbert]

Yeah that could be. Thanks again for your help tho :)