Confluence 6.8.2. Thumbnails showing incorrectly.

When attachning images the thumbnails shows gibberish.

1 answer

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Barry,

Can you show us an example of what is happening? What type of images are you attaching?

Shannon

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Confluence Error.jpg Hi Shannon, thank for the response.

The documents looks like word documents. The last one was uploaded after the upgrade to 6.8.2.

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Barry,

Can you confirm the version of Microsoft Word that these came from?
The issue only occurs with .doc files?
Does this occur with ALL Word documents?
Are there any special characters or images in the Word document that could cause this?
If you click on the thumbnail to preview, does the preview load properly?

Thank you!

Shannon

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