Confluence Analytics exclude IP range

[Robert Hellmann]

Hi Community,

we are using an internal search engine, indexing via REST and crawling confluence pages for thumbnail generation.

Is there a way to exclude those crawls from a single ip or range from contributing to the view count in confluence analytics? (It is distorting the message)

Thanks and regards

[Pramodh M]

Hi @Robert Hellmann 

It's the range of IP addresses! (https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products)

Have you been able to resolve this?

Let me know 

Thanks

[Robert Hellmann]

Hi Pramodh,
this applies only to Cloud. We are using Confluence DC 7.13.
So we are still looking for a solution.

Thanks and regards,
Robert

[Robert Hellmann]

Hi @Pramodh M ,

do you have a hint whether this could be solved for DC?

Thanks and regards,
Robert

[Pramodh M]

Hi @Robert Hellmann 

Have you tried tools such as logstash, splunk, or datadog. 

May be you will be able to parse the logs and get the necessary information required 

Thanks,

Pramodh

[Robert Hellmann]

Hi @Pramodh M 

I do not want to create a separate analytics solution. Simply want to filter out requests from a specific IP address from counting towards the analytics.

So whenever this IP address crawls pages from Confluence, this page view will not be counted when checking the analytics tab in Confluence.

Hope I could explain a bit better now.

Are there plans or could you take it up for development?

Thanks and BR Robert