Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Confluence - How to enforce SSO?

Sabrina Beach
Contributor
December 7, 2023

Our desired result is to enforce SSO for our organization for all of our cloud and SaaS applications. I inherited our Confluence Cloud (Standard) environment and the person who configured the system is no longer with our organization.

I've confirmed SSO is configured and working correctly, as I've been able to add our non-SSO users to the AD group we use for access and can see them appear as users in user administration.

In Confluence, when I go to Settings --> Security Configuration --> Edit Security and Privacy, the checkbox for External user management remains disabled and I cannot make the desired change.  (See image below)

Capture.PNG

What do I need to do so that:
1. I can enable external user management?
2. SSO is the only way our users can authenticate in Confluence?

I'm experienced with Jira administration, but new to Confluence both as a user and an admin.

1 answer

0 votes
vikram
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 7, 2023
Sabrina Beach
Contributor
December 8, 2023

Hi, Vikram,

Unfortunately, that doesn't address my issue.  SSO is already configured for Confluence.  I can add new users to our AD group and they are granted access, yet I have non-SSO users accessing and using Confluence, too. 

My question is not how to configure SSO, but how to enforce it so that non-SSO users cannot access Confluence.  

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events