Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Confluence Jira Macro Uneditable

Nate Dickinson
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 25, 2022

I just made a new page in my confluence project. I added a jira macro and don't get any results from any query. I checked the query in JS and it works. I went to another confluence page in my same project and copied a working in use jira macro and pasted it into my newly created page. The content displays in the page, but when I go to edit the macro the query box is grayed out and has the circle with a line through it when I try to click into edit the search. What's happening here? 

1 answer

1 accepted

1 vote
Answer accepted
Pramodh M
Community Champion
August 25, 2022

Hi @Nate Dickinson 

Does this happen all the time or every now and then? You need to make sure you are not keeping multiple open sessions for Confluence Edit Page in Chrome as the connection, and resources from your system required should be optimal to serve.

Can you let us know what query you are using, help us with the screenshots?

Nate Dickinson
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 25, 2022

This looks like this is now affecting all of my pages: 

 

unclickable JQL filter.png

Nate Dickinson
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 25, 2022

Looks like closing my browser did the trick. I didn't know that opening the same page caused issues. I'll keep that in mind. I work with Atlassian all day and usually open links in new tabs or windows. That's not best practice I know, but I've never seen this issue before. Thanks for the help. 

Like Pramodh M likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events