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Confluence Screen formatting

Confluence Screen formatting

Is anyone aware of what might be causing this error? This occurs when using Chrome and Edge. I tried clearing the cache, as well as uninstalling and reinstalling both apps. It didn't work. It does, however, work in the incognito tab.

Screen Error.PNG

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@Themba Timoti do you have any browser plugins installed? Also when you say you cleared your cache are you doing it until the end of time and clearing everything?

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Hi Brant, this is for a client I support. I will get back to you asap with that info.

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Hi @Brant Schroeder The browser plugins were disabled, and the cache was cleared for all time. The issue is still present.

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Is it happening for all users or just this one? Does it happen on different computers for this user?

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We've 2 reported cases. It happens on different computers.

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@Themba Timoti Are the cases the same people on different computers? Or all users on the same computers?

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