Confluence Synchrony Error

[Neil Anthony Morada]

Hi All,

May I ask how to change the port for synchrony? I think port 8091 is not available on our side. I cannot understand the troubleshooting process in confluence. Can someone explain a detailed synchrony port change. Thank you!

[Alexis Robert]

Hi @Neil Anthony Morada , 

yes you can change Synchrony port, it's done in the setenv.sh script directly : https://confluence.atlassian.com/doc/configuring-synchrony-858772125.html#ConfiguringSynchrony-ChangetheportSynchronyrunson

Let me know if this helps, 

--Alexis

[Neil Anthony Morada]

Hi @Alexis Robert 

I already changed this two file:

SynchronyConfigInfo

(I saw a text there which is reza.port 8091 and I changed it to 8092.)

SynchronyProxyConstants

(I also saw a text here synchrony.port 8091 and changed it to 8092)

but seems that it has no effect and I still encounter synchrony error.

Is there anything that I did wrong or incomplete? Thank you very much!

--Neil

[Alexis Robert]

Hi @Neil Anthony Morada , 

I think this should be done directly in setenv.sh script and add this parameter :

-Dsynchrony.port=8092

in the CATALINA_OPTS= line.

You should of course first stop Confluence, make the change, then restart Confluence. 

[Neil Anthony Morada]

Hi @Alexis Robert 

Thank you very much for this! I will let you know if this resolves my problem. Thank you again!

[Neil Anthony Morada]

Hi @Alexis Robert 

I already edited the setenv.sh but seems that it has no change on out Confluence. This is what I did, is it correct? Thank you.