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Confluence not seeing new users

vishal03kadam
vishal03kadam
Contributor
August 28, 2018

Hi All,

 

I noticed that some Confluence users are not showing up as selectable with the'@' prefix. These users are active users. Why am I not able to see them? 

 

Thanks, 

Vishal Kadam 

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Bill Bailey
Bill Bailey
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August 28, 2018

I have had this issue with members of a particular group, where that group was not set up under Global Permissions (we had to segregate our users, so just being a  member of confluence_users doesn't not give general access).

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Grigory Salnikov
Grigory Salnikov
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August 28, 2018

Hello!

It has been already thoroughly discussed here:

Can't @Mention other users?

I'm sure this article helps you. But if it doesn't, please, get back to us.

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