Confluence server often hang up.How to analysis logs to avoid?

[Willam Won]

Confluence server often hang up.How to analysis logs to avoid?I restart several times daily.

[Septa Cahyadiputra]

Hi Willam,

Please note that we would highly recommend you to contact our support team in regards to performance issue. As we would need to review information from your end and it would be best to keep it confidential. If you wish to start investigating yourself, we recommend you to review the following documentations:

• https://confluence.atlassian.com/display/DOC/Troubleshooting+Slow+Performance+Using+Page+Request+Profiling
• https://confluence.atlassian.com/display/CONFKB/Troubleshooting+Performance+Issues+with+Thread+Dumps
• https://confluence.atlassian.com/display/DOC/Requesting+Performance+Support

Also, if your Confluence a recently installed instance with less than 50 users but you are still experiencing performance issue. We highly recommend you to double check which JDK type you are using (32bit vs 64bit) and the allocated memory for your instance.

If you are using 64bit JDK, please make sure your allocate at least 2GB for Xms and Xmx. Hope it helps.

Cheers,
Septa Cahyadiputra