Confluence server was done.

[Mahipal Reddy]

confluence server cannot be accessed anymore we are getting below errors.

we done below setps also to fix this issue.

Shutdown Confluence

Remove the following directories

This will remove the plugin cache files only. It will not permanently remove any plugins. These directories will be recreated during the next Confluence startup.

<confluence-home>/bundled-plugins

<confluence-home>/plugins-cache

<confluence-home>/plugins-osgi-cache

<confluence-home>/plugins-temp

<confluence-home>/bundled-plugins_language

Ensure the user running Confluence has full read/write privileges to the confluence-home directory.

Start Confluence

but still the issue is not resloved.

Error:

:::::::::::::::::::::::::::::::::::::::::::::;

2013-01-30 05:19:10,087 ERROR http-8090-3 Standalone . localhost . / . default log Servlet.service() for servlet default threw exception

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException

at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)

at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:115)

at com.atlassian.confluence.web.filter.LanguageExtractionFilter.getLocaleManager(LanguageExtractionFilter.java:63)

at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:48)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)

at java.lang.Thread.run(Thread.java:662)

Caused by: java.lang.NullPointerException

at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

at com.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:44)

at com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:88)

at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:326)

at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:146)

... 29 more

2013-01-30 05:19:10,087 WARN http-8090-3 atlassian.confluence.status.SystemErrorInformationLogger writeToLog No SystemInformationService could be retrieved from the Container.

2013-01-30 05:19:10,087 INFO http-8090-3 atlassian.confluence.status.SystemErrorInformationLogger writeToLog

Build Information: Can't retrieve build information - no SystemInformationService available.

--------------------------

Request Information

--------------------------

URL: http://usilap429-dev:8090/500page.jsp

Scheme: http

Server: usilap429-dev

Port: 8090

URI: /500page.jsp

Context Path:

Servlet Path: /500page.jsp

Path Info: null

Query String: null

--------------------------

Attributes

--------------------------

javax.servlet.forward.request_uri: /images/logo/confluence_48_white.png

javax.servlet.forward.context_path:

javax.servlet.forward.servlet_path: /images/logo/confluence_48_white.png

javax.servlet.forward.path_info: /500page.jsp

javax.servlet.error.message:

com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered: true

javax.servlet.error.status_code: 500

javax.servlet.error.servlet_name: default

javax.servlet.error.exception: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException

javax.servlet.error.request_uri: /images/logo/confluence_48_white.png

--------------------------

Parameters

--------------------------

caused by: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException

at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)

caused by: java.lang.NullPointerException

at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

[C_ Faysal]

did you try to purge <confluence_install>/work/ directory?

this should force a rebuild of the application

stop confluence and "rm -rf <confluence_install>/work/*" (ATTENTION HERE. be sure just the work/ dir is beein cleared) ;)

start confluence and see if that helped