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Confluence spaces and pages not loading

Michael Oeschger
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I'm New Here
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January 18, 2024

I do not have a lot of content but none of my pages load. I can log in an get to the Overview page. From there, none of the of the pages load - times out. Clocking on "Recent" will time out. I cannot create any new pages or spaces.
I have a stable 1GB connection and I have tried both Chrome and Firefox with the same results.

2 answers

0 votes
Kai Fung Chong January 18, 2024

This could be caused by the active incident Confluence is having. You could check out 
https://status.atlassian.com/ for the Atlassian products' status. 

0 votes
Benjamin
Community Champion
January 18, 2024

HI @Michael Oeschger ,

 

Welcome. Strange behavior indeed. I can access my pages fine on my site. Are other team members seeing the same issue?

 

Have you tried incognito mode? Also,try using the browser with no plugins. Sometimes I notice plugins can cause undesired results.

 

Hope this helps.

Michael Oeschger
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 22, 2024

Hello @Benjamin - I tried incognito mode both in Chrome as well as Firefox and also connected using another login ID - all with the same results. I get the overview page but nothing else will load. I also tried from 2 different PCs. The only place I got this to work was through my iPhone?!?!? (DuckDuckGo)

Benjamin
Community Champion
January 25, 2024

I haven't seen this behavior and haven't heard anything from my network. Might be worth raising a ticket with Atlassian support.

 

https://support.atlassian.com/contact/

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