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Confluence startup error

PHARMINDEX Hungary
PHARMINDEX Hungary August 15, 2017

My confluence throw the following error at startup. What can I do now? Confluence wont start, so i cannot use the product.

type Exception report

message com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException] is not allowed.

description The server encountered an internal error that prevented it from fulfilling this request.

exception

java.util.concurrent.CompletionException: com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException] is not allowed.
	java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:273)
	java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:280)
	java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:824)
	java.util.concurrent.CompletableFuture.uniHandleStage(CompletableFuture.java:834)
	java.util.concurrent.CompletableFuture.handle(CompletableFuture.java:2155)
	java.util.concurrent.CompletableFuture.handle(CompletableFuture.java:110)
	com.atlassian.confluence.impl.concurrency.CompletionStageUtils.foldResult(CompletionStageUtils.java:19)
	com.atlassian.confluence.impl.vcache.SynchronousExternalCache.get(SynchronousExternalCache.java:236)
	com.atlassian.confluence.setup.bandana.ConfluenceCachingBandanaPersister.retrieve(ConfluenceCachingBandanaPersister.java:78)
	com.atlassian.confluence.setup.bandana.ConfluenceCachingBandanaPersister.retrieve(ConfluenceCachingBandanaPersister.java:71)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)
	com.atlassian.confluence.themes.DefaultThemeManager.getThemeSettings(DefaultThemeManager.java:73)
	com.atlassian.confluence.themes.DefaultThemeManager.getGlobalThemeKey(DefaultThemeManager.java:49)
	com.atlassian.confluence.themes.DefaultThemeManager.getGlobalTheme(DefaultThemeManager.java:42)
	com.atlassian.confluence.setup.sitemesh.ConfluenceSpaceDecoratorMapper.getDecorator(ConfluenceSpaceDecoratorMapper.java:82)
	com.atlassian.confluence.setup.sitemesh.ConfluenceSpaceDecoratorMapper.getDecorator(ConfluenceSpaceDecoratorMapper.java:55)
	com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45)
	com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getDecorator(PluginDecoratorMapper.java:32)
	com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45)
	com.opensymphony.module.sitemesh.mapper.InlineDecoratorMapper.getDecorator(InlineDecoratorMapper.java:41)
	com.atlassian.confluence.util.profiling.ConfluenceDecoratorSelector.selectDecorator(ConfluenceDecoratorSelector.java:64)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:83)
	com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:45)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.MauEventFilter.doFilter(MauEventFilter.java:42)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:25)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:32)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:53)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:32)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:56)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:72)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:49)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:65)
	com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:23)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:31)
	com.atlassian.confluence.impl.servlet.HoldingUntilStartedFilter.doFilter(HoldingUntilStartedFilter.java:88)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

root cause

com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException] is not allowed.
	com.atlassian.confluence.tenant.TenantGate$1.lambda$create$0(TenantGate.java:43)
	org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
	com.sun.proxy.$Proxy54.getCurrentSession(Unknown Source)
	sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	java.lang.reflect.Method.invoke(Method.java:498)
	org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
	com.sun.proxy.$Proxy54.getCurrentSession(Unknown Source)
	org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:344)
	org.springframework.orm.hibernate5.HibernateTemplate.execute(HibernateTemplate.java:313)
	com.atlassian.confluence.setup.bandana.persistence.dao.hibernate.HibernateConfluenceBandanaRecordDao.getRecord(HibernateConfluenceBandanaRecordDao.java:39)
	com.atlassian.confluence.setup.bandana.ConfluenceDaoBandanaPersister.retrieve(ConfluenceDaoBandanaPersister.java:29)
	sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	java.lang.reflect.Method.invoke(Method.java:498)
	org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
	org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
	org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
	org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99)
	org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:281)
	org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
	org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
	com.sun.proxy.$Proxy55.retrieve(Unknown Source)
	com.atlassian.confluence.setup.bandana.ConfluenceCachingBandanaPersister.lambda$retrieve$0(ConfluenceCachingBandanaPersister.java:80)
	com.atlassian.confluence.impl.vcache.SynchronousExternalCache.lambda$get$11(SynchronousExternalCache.java:239)
	com.atlassian.confluence.impl.concurrency.CompletionStageUtils.lambda$foldResult$0(CompletionStageUtils.java:19)
	java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:822)
	java.util.concurrent.CompletableFuture.uniHandleStage(CompletableFuture.java:834)
	java.util.concurrent.CompletableFuture.handle(CompletableFuture.java:2155)
	java.util.concurrent.CompletableFuture.handle(CompletableFuture.java:110)
	com.atlassian.confluence.impl.concurrency.CompletionStageUtils.foldResult(CompletionStageUtils.java:19)
	com.atlassian.confluence.impl.vcache.SynchronousExternalCache.get(SynchronousExternalCache.java:236)
	com.atlassian.confluence.setup.bandana.ConfluenceCachingBandanaPersister.retrieve(ConfluenceCachingBandanaPersister.java:78)
	com.atlassian.confluence.setup.bandana.ConfluenceCachingBandanaPersister.retrieve(ConfluenceCachingBandanaPersister.java:71)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)
	com.atlassian.confluence.themes.DefaultThemeManager.getThemeSettings(DefaultThemeManager.java:73)
	com.atlassian.confluence.themes.DefaultThemeManager.getGlobalThemeKey(DefaultThemeManager.java:49)
	com.atlassian.confluence.themes.DefaultThemeManager.getGlobalTheme(DefaultThemeManager.java:42)
	com.atlassian.confluence.setup.sitemesh.ConfluenceSpaceDecoratorMapper.getDecorator(ConfluenceSpaceDecoratorMapper.java:82)
	com.atlassian.confluence.setup.sitemesh.ConfluenceSpaceDecoratorMapper.getDecorator(ConfluenceSpaceDecoratorMapper.java:55)
	com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45)
	com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getDecorator(PluginDecoratorMapper.java:32)
	com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45)
	com.opensymphony.module.sitemesh.mapper.InlineDecoratorMapper.getDecorator(InlineDecoratorMapper.java:41)
	com.atlassian.confluence.util.profiling.ConfluenceDecoratorSelector.selectDecorator(ConfluenceDecoratorSelector.java:64)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:83)
	com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:45)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.MauEventFilter.doFilter(MauEventFilter.java:42)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:25)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:32)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:53)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:32)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:56)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:72)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:49)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:65)
	com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:23)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:31)
	com.atlassian.confluence.impl.servlet.HoldingUntilStartedFilter.doFilter(HoldingUntilStartedFilter.java:88)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

 

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3 answers

1 vote
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 15, 2017

I've seen this caused by two things in the past.

One is that the database is not ready to serve at the time Confluence needs it. 

The more common one is that your hosts file is incorrect.  See if you can ping your own machine from itself, using the host name, i.e. if your machine is called "dave", try

ping dave

Does it come back with some packets, or "unknown host"?  (Note not "localhost" - that's not the name of your machine, ever, it's shorthand for "me, without a name")

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PHARMINDEX Hungary
PHARMINDEX Hungary August 15, 2017

I checked the hostfile (as Atlassian KB said) and restarted the confluence instance, but no result.

After I restarted more times, it works. Strange behavior.

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Mona Sood
Mona Sood June 24, 2018

 

I have same query, multiple restart works but whenever scheduled start triggers or I restart it after stopping it for one day , it starts giving below error message:

2018-06-24 16:07:24,702 ERROR [http-nio-8090-exec-3] [[Standalone].[localhost].[/].[jsp]] log Servlet.service() for servlet jsp threw exception
com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract net.sf.hibernate.connection.ConnectionProvider net.sf.hibernate.engine.SessionFactoryImplementor.getConnectionProvider()] is not allowed.

Post that I need to execute the start service couple of times and it is all fine then. 

I have pinged all host names and they are all good.

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0 votes
Deleted user April 9, 2019

I had to uninstall Confluence, edit the host file, and then reinstall.  Then it worked first time.

My host file already had 127.0.0.1 mapped to the host name, so I also mapped my public ip address to the hostname.  I don't know if that was helpful, but it was the only difference between the successful and failed installations.

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0 votes
AnnWorley
AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 15, 2017

If this is a new installation, please see: Confluence generates Confluence is vacant error on install. The error is typically caused by a name resolution issue.

If this is not a new installation, please let us know whether there were any changes made prior to the restart of the server, for example, adding SSL, changing the proxy or moving to a different server.

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PHARMINDEX Hungary
PHARMINDEX Hungary August 15, 2017

No it is not a new installation. It happened after a server restart (so no changes made). Now, I restarted the confluence instance more times, and now it works. Strange behavior.

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