Confluence startup timeout error

[hanjun_cho_halla_com]

I have installed Confluence on Windows environment and used with H2 database.

I purchase commercial license. but I didn't migrate database yet.

BTW suddenly I cannot access Confluence.

Here's the logs:

https://drive.google.com/open?id=1Q06IsSQdbfpKow31mRIEOXcw0FP9o7z6

Please analysis logs

[Zak Laughton]

Hello,

In the errors you included, you are receiving a "Confluence is vacant" error. This most often happens with an incorrectly-configured hostname on the system. It may help to set up the hosts file as described in the Resolution section of Confluence generates Confluence is vacant error on install.

I hope this helps!
–Zak

[Marty]

Hi Hanjun,

I am not on the Confluence team but I will try and help.

I noticed on the supported platforms that H2 database is for evaluation purposes only.

https://confluence.atlassian.com/doc/supported-platforms-207488198.html

Can you confirm the version of Windows you are using?  Have you tried another database?

[hanjun_cho_halla_com]

Hi Martyn

My windows environment is Windows 7 64bit professional edition.

I hope to shift another database, but I should backup current data first.