Copying existing documentation into Confluence Cloud

[Pat D'Ambrosio]

Hi,

We want to move a large Doc proj into Confluence using copy-paste.

Issue: Atlassian tells us, and it has also been our experience: unexpected errors occur when copy-pasting from any source.

I reached back out to Atlassian to inquire as to whether running text through Notepad/Notepad++ would be sufficient as normally either of these would strip any background text, but could not get a confirmation.

Question: Has anyone run a successful copy-paste operation from any source type: PDF, Word, HTML/XML into Confluence server or Cloud? In other words, text formatting worked as expected after the copy-paste?

If not/so: What are the "unexpected errors" that did/you would expect occur.

Out primary concern is that when we go to release to our users, whether we hire an independent consultant to theme/not, that there are no unexpected errors.

Thanks,

Pat

[Nic Brough -Adaptavist-]

The content does seem to stumble when a copy/paste contains formatting information that is not in the most simple or generalised format.  But I don't run into problems with simple text from documents where people have not used the advanced functions of the editor, and yes, running something through a plain text editor does almost always drop all the formatting that Confluence doesn't handle.

I find the word import function is far better at pulling data from existing documents than copy and paste.

[Pat D'Ambrosio]

Thanks Nic,

The Word Import function does work, but it is often cleaner to handle smaller sections of text than a say 12 page (or even greater) Word Doc.

? for you:  Does this work better on the server than the Cloud?

The ? for us would be, if we later theme this content, what might happen to any background coding. A number of years ago, different products etc., this came back to bite us.

~Pat

[Nic Brough -Adaptavist-]

I've had more success with Server than Cloud, but I've only ever needed to copy small things into Cloud.  Server happily imports very long docs from word in my experience.