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Diagrams.net won't load on any browser Mac

Elias June 28, 2022

Ive tried Firefox, Safari, Chrome, Tor. Only a few times have I managed to load the page successfully. Most of the time it is stuck on the loading screen.

1 answer

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Brant Schroeder
Community Champion
June 28, 2022

@Elias Haglund Welcome to the Atlassian community

Can you provide some additional information?  Are you on cloud or server?  Does it load on other computers?  Have you cleared your cache?  Are others having the same issue?

Elias June 28, 2022

Hi Brant, I am not familiar with cloud or server. I am just on a personal computer trying to access the Diagrams.net website, I am not connected to any group using the product. I wrote here because I gathered Atlassian is responsible for the website. I tried clearing cache on Chrome, and just installed Tor to try it out. I tried now on my phone, it shows the same problem.

Elias June 28, 2022

Actually, it started to work again after loading for a while on the phone.

David Benson _draw_io_
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June 29, 2022

diagrams.net isn't related to the Atlassian ecosystem, you have the wrong forum. See https://github.com/jgraph/drawio/wiki/Getting-Support

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