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Error message seen ("A draft will be saved...") when clicking "Insert Link" button

Shilpa R
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 24, 2020

The customer encounters issues when clicking page editor menu button "Insert Link" 

A draft will be saved. You can resume editing this draft the next time you open
the editor or view all your drafts in your profile.
Press OK to continue, or Cancel to stay on the current page.

Intermittently seen on Chrome, Firefox, and Chrome incognito

 Create a new page and add the link 

 Open an existing page and add a link

NOTE: Currently this is the workaround provided.

Workaround

 Type [ and enter part of the page name / link name, then select the page from the list.

Using Keyboard Shortcut yo insert a link on a page:

  1. Select some text or position your cursor where you want to insert the link
  2. Choose Link on the toolbar or use the keyboard shortcut Ctrl+K
  3. Select a page, blog post or attachment, or enter an external URL 
  4. Enter or modify the link text (this is the text that will appear on the page. If this field is left blank, the page name or URL will be used as the link text.)
  5. Choose Insert

Can someone please help?

1 answer

0 votes
Synaptics Tony Chang August 23, 2020

I experience the same issue in 7.4.1 and 7.5.

I find the JavaScript error.


Uncaught TypeError: Cannot read property 'open' of undefined
at qC.<anonymous> (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at i.exec.<computed> (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at Im.execCommand (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at qC.execCommand (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at qC.a [as execCommand] (batch.js?enable.legacy.edit.in.office=true&locale=en-US:2174)
at Vi (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at e.<anonymous> (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at e.value (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at HTMLLIElement.<anonymous> (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at HTMLDivElement.dispatch (batch.js?enable.legacy.edit.in.office=true&locale=en-US:44)
at HTMLDivElement.v.handle (batch.js?enable.legacy.edit.in.office=true&locale=en-US:44)
(anonymous) @ com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5
i.exec.<computed> @ com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5
execCommand @ com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5
execCommand @ com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5
a @ batch.js?enable.legacy.edit.in.office=true&locale=en-US:2174
Vi @ com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5
(anonymous) @ com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5
value @ com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5
(anonymous) @ com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5
dispatch @ batch.js?enable.legacy.edit.in.office=true&locale=en-US:44
v.handle @ batch.js?enable.legacy.edit.in.office=true&locale=en-US:44

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