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Error post upgrade

Dabin Daniel Sundaram
Dabin Daniel Sundaram
Contributor
February 22, 2022

We have upgraded our server from 7.4.1 to 7.13.3. Post upgrade after restarting the server, while loading the url I'm getting the following error.

HTTP Status 500 – Internal Server Error

Type Exception Report

Message An exception occurred processing [/errors.jsp] at line [13]

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

org.apache.jasper.JasperException: An exception occurred processing [/errors.jsp] at line [13]

10:     <link rel="shortcut icon" href="johnson/fav-confluence.ico">
11:     <%
12:         JohnsonPageI18NProvider johnsonPageI18NProvider = (JohnsonPageI18NProvider) BootstrapUtils.getBootstrapContext().getBean("johnsonPageI18NProvider");
13:         String translations = johnsonPageI18NProvider.getTranslations().serialize();
14:     %>
15:     <script>
16:         window.i18n = <%=translations%>;


Stacktrace:
	org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:611)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:500)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:378)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:326)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)
	com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:31)
	com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:74)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35)
	com.atlassian.confluence.impl.tenant.ThreadLocalTenantGate.lambda$wrap$0(ThreadLocalTenantGate.java:25)
	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)
	com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
	com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)

Root Cause

org.springframework.transaction.CannotCreateTransactionException: Could not open Hibernate Session for transaction; nested exception is net.sf.hibernate.exception.GenericJDBCException: Unable to acquire JDBC Connection
	org.springframework.orm.hibernate.HibernateTransactionManager.doBegin(HibernateTransactionManager.java:473)
	com.atlassian.confluence.impl.hibernate.ConfluenceHibernateTransactionManager.doBegin(ConfluenceHibernateTransactionManager.java:41)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.getTransaction(AbstractPlatformTransactionManager.java:378)
	jdk.internal.reflect.GeneratedMethodAccessor97.invoke(Unknown Source)
	java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	java.base/java.lang.reflect.Method.invoke(Unknown Source)
	org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:205)
	com.sun.proxy.$Proxy76.getTransaction(Unknown Source)
	org.springframework.transaction.interceptor.TransactionAspectSupport.createTransactionIfNecessary(TransactionAspectSupport.java:476)
	org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:289)
	org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)
	org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
	com.sun.proxy.$Proxy79.retrieve(Unknown Source)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:24)
	com.atlassian.confluence.impl.settings.BandanaGlobalSettingsManager.getGlobalSettings(BandanaGlobalSettingsManager.java:43)
	com.atlassian.confluence.impl.settings.DelegatingLegacySettingsManager.getGlobalSettings(DelegatingLegacySettingsManager.java:57)
	com.atlassian.confluence.languages.DefaultLocaleManager.getSiteDefaultLocale(DefaultLocaleManager.java:227)
	com.atlassian.confluence.languages.DefaultLocaleManager.resolveLocaleInfo(DefaultLocaleManager.java:157)
	com.atlassian.confluence.languages.DefaultLocaleManager.lambda$getLocaleInfo$2(DefaultLocaleManager.java:139)
	java.base/java.util.HashMap.computeIfAbsent(Unknown Source)
	com.atlassian.confluence.languages.DefaultLocaleManager.getLocaleInfo(DefaultLocaleManager.java:139)
	com.atlassian.confluence.languages.DefaultLocaleManager.getLocale(DefaultLocaleManager.java:211)
	com.atlassian.confluence.util.i18n.UserI18NBeanFactory.getUserLocale(UserI18NBeanFactory.java:44)
	com.atlassian.confluence.util.i18n.UserI18NBeanFactory.getI18NBean(UserI18NBeanFactory.java:34)
	com.atlassian.confluence.util.i18n.DynamicI18NBeanFactory.getI18NBean(DynamicI18NBeanFactory.java:89)
	com.atlassian.confluence.impl.health.web.JohnsonPageI18NProvider.getTranslations(JohnsonPageI18NProvider.java:62)
	org.apache.jsp.errors_jsp._jspService(errors_jsp.java:140)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:467)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:378)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:326)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)
	com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:31)
	com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:74)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35)
	com.atlassian.confluence.impl.tenant.ThreadLocalTenantGate.lambda$wrap$0(ThreadLocalTenantGate.java:25)
	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)
	com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
	com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)

Root Cause

net.sf.hibernate.exception.GenericJDBCException: Unable to acquire JDBC Connection
	org.hibernate.exception.internal.StandardSQLExceptionConverter.convert(StandardSQLExceptionConverter.java:47)
	org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:111)
	org.hibernate.engine.jdbc.spi.SqlExceptionHelper.convert(SqlExceptionHelper.java:97)
	org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.acquireConnectionIfNeeded(LogicalConnectionManagedImpl.java:109)
	org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.getPhysicalConnection(LogicalConnectionManagedImpl.java:136)
	org.hibernate.internal.SessionImpl.connection(SessionImpl.java:524)
	com.atlassian.hibernate.adapter.adapters.session.SessionV2Adapter.connection(SessionV2Adapter.java:159)
	org.springframework.orm.hibernate.HibernateTransactionManager.doBegin(HibernateTransactionManager.java:422)
	com.atlassian.confluence.impl.hibernate.ConfluenceHibernateTransactionManager.doBegin(ConfluenceHibernateTransactionManager.java:41)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.getTransaction(AbstractPlatformTransactionManager.java:378)
	jdk.internal.reflect.GeneratedMethodAccessor97.invoke(Unknown Source)
	java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	java.base/java.lang.reflect.Method.invoke(Unknown Source)
	org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:205)
	com.sun.proxy.$Proxy76.getTransaction(Unknown Source)
	org.springframework.transaction.interceptor.TransactionAspectSupport.createTransactionIfNecessary(TransactionAspectSupport.java:476)
	org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:289)
	org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)
	org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
	com.sun.proxy.$Proxy79.retrieve(Unknown Source)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:24)
	com.atlassian.confluence.impl.settings.BandanaGlobalSettingsManager.getGlobalSettings(BandanaGlobalSettingsManager.java:43)
	com.atlassian.confluence.impl.settings.DelegatingLegacySettingsManager.getGlobalSettings(DelegatingLegacySettingsManager.java:57)
	com.atlassian.confluence.languages.DefaultLocaleManager.getSiteDefaultLocale(DefaultLocaleManager.java:227)
	com.atlassian.confluence.languages.DefaultLocaleManager.resolveLocaleInfo(DefaultLocaleManager.java:157)
	com.atlassian.confluence.languages.DefaultLocaleManager.lambda$getLocaleInfo$2(DefaultLocaleManager.java:139)
	java.base/java.util.HashMap.computeIfAbsent(Unknown Source)
	com.atlassian.confluence.languages.DefaultLocaleManager.getLocaleInfo(DefaultLocaleManager.java:139)
	com.atlassian.confluence.languages.DefaultLocaleManager.getLocale(DefaultLocaleManager.java:211)
	com.atlassian.confluence.util.i18n.UserI18NBeanFactory.getUserLocale(UserI18NBeanFactory.java:44)
	com.atlassian.confluence.util.i18n.UserI18NBeanFactory.getI18NBean(UserI18NBeanFactory.java:34)
	com.atlassian.confluence.util.i18n.DynamicI18NBeanFactory.getI18NBean(DynamicI18NBeanFactory.java:89)
	com.atlassian.confluence.impl.health.web.JohnsonPageI18NProvider.getTranslations(JohnsonPageI18NProvider.java:62)
	org.apache.jsp.errors_jsp._jspService(errors_jsp.java:140)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:467)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:378)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:326)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)
	com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:31)
	com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:74)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35)
	com.atlassian.confluence.impl.tenant.ThreadLocalTenantGate.lambda$wrap$0(ThreadLocalTenantGate.java:25)
	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)
	com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
	com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)

Root Cause

java.sql.SQLException: Cannot load JDBC driver class 'oracle.jdbc.OracleDriver'
	org.apache.tomcat.dbcp.dbcp2.DriverFactory.createDriver(DriverFactory.java:54)
	org.apache.tomcat.dbcp.dbcp2.BasicDataSource.createConnectionFactory(BasicDataSource.java:461)
	org.apache.tomcat.dbcp.dbcp2.BasicDataSource.createDataSource(BasicDataSource.java:527)
	org.apache.tomcat.dbcp.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:733)
	net.sf.hibernate.connection.DatasourceConnectionProvider.getConnection(DatasourceConnectionProvider.java:59)
	com.atlassian.hibernate.adapter.adapters.ConnectionProviderV5Adapter.getConnection(ConnectionProviderV5Adapter.java:35)
	org.hibernate.internal.NonContextualJdbcConnectionAccess.obtainConnection(NonContextualJdbcConnectionAccess.java:35)
	org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.acquireConnectionIfNeeded(LogicalConnectionManagedImpl.java:106)
	org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.getPhysicalConnection(LogicalConnectionManagedImpl.java:136)
	org.hibernate.internal.SessionImpl.connection(SessionImpl.java:524)
	com.atlassian.hibernate.adapter.adapters.session.SessionV2Adapter.connection(SessionV2Adapter.java:159)
	org.springframework.orm.hibernate.HibernateTransactionManager.doBegin(HibernateTransactionManager.java:422)
	com.atlassian.confluence.impl.hibernate.ConfluenceHibernateTransactionManager.doBegin(ConfluenceHibernateTransactionManager.java:41)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.getTransaction(AbstractPlatformTransactionManager.java:378)
	jdk.internal.reflect.GeneratedMethodAccessor97.invoke(Unknown Source)
	java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	java.base/java.lang.reflect.Method.invoke(Unknown Source)
	org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:205)
	com.sun.proxy.$Proxy76.getTransaction(Unknown Source)
	org.springframework.transaction.interceptor.TransactionAspectSupport.createTransactionIfNecessary(TransactionAspectSupport.java:476)
	org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:289)
	org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)
	org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
	com.sun.proxy.$Proxy79.retrieve(Unknown Source)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:24)
	com.atlassian.confluence.impl.settings.BandanaGlobalSettingsManager.getGlobalSettings(BandanaGlobalSettingsManager.java:43)
	com.atlassian.confluence.impl.settings.DelegatingLegacySettingsManager.getGlobalSettings(DelegatingLegacySettingsManager.java:57)
	com.atlassian.confluence.languages.DefaultLocaleManager.getSiteDefaultLocale(DefaultLocaleManager.java:227)
	com.atlassian.confluence.languages.DefaultLocaleManager.resolveLocaleInfo(DefaultLocaleManager.java:157)
	com.atlassian.confluence.languages.DefaultLocaleManager.lambda$getLocaleInfo$2(DefaultLocaleManager.java:139)
	java.base/java.util.HashMap.computeIfAbsent(Unknown Source)
	com.atlassian.confluence.languages.DefaultLocaleManager.getLocaleInfo(DefaultLocaleManager.java:139)
	com.atlassian.confluence.languages.DefaultLocaleManager.getLocale(DefaultLocaleManager.java:211)
	com.atlassian.confluence.util.i18n.UserI18NBeanFactory.getUserLocale(UserI18NBeanFactory.java:44)
	com.atlassian.confluence.util.i18n.UserI18NBeanFactory.getI18NBean(UserI18NBeanFactory.java:34)
	com.atlassian.confluence.util.i18n.DynamicI18NBeanFactory.getI18NBean(DynamicI18NBeanFactory.java:89)
	com.atlassian.confluence.impl.health.web.JohnsonPageI18NProvider.getTranslations(JohnsonPageI18NProvider.java:62)
	org.apache.jsp.errors_jsp._jspService(errors_jsp.java:140)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:467)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:378)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:326)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)
	com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:31)
	com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:74)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35)
	com.atlassian.confluence.impl.tenant.ThreadLocalTenantGate.lambda$wrap$0(ThreadLocalTenantGate.java:25)
	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)
	com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
	com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)

Root Cause

java.lang.ClassNotFoundException: oracle.jdbc.OracleDriver
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1364)
	org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1187)
	org.apache.tomcat.dbcp.dbcp2.DriverFactory.createDriver(DriverFactory.java:49)
	org.apache.tomcat.dbcp.dbcp2.BasicDataSource.createConnectionFactory(BasicDataSource.java:461)
	org.apache.tomcat.dbcp.dbcp2.BasicDataSource.createDataSource(BasicDataSource.java:527)
	org.apache.tomcat.dbcp.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:733)
	net.sf.hibernate.connection.DatasourceConnectionProvider.getConnection(DatasourceConnectionProvider.java:59)
	com.atlassian.hibernate.adapter.adapters.ConnectionProviderV5Adapter.getConnection(ConnectionProviderV5Adapter.java:35)
	org.hibernate.internal.NonContextualJdbcConnectionAccess.obtainConnection(NonContextualJdbcConnectionAccess.java:35)
	org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.acquireConnectionIfNeeded(LogicalConnectionManagedImpl.java:106)
	org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.getPhysicalConnection(LogicalConnectionManagedImpl.java:136)
	org.hibernate.internal.SessionImpl.connection(SessionImpl.java:524)
	com.atlassian.hibernate.adapter.adapters.session.SessionV2Adapter.connection(SessionV2Adapter.java:159)
	org.springframework.orm.hibernate.HibernateTransactionManager.doBegin(HibernateTransactionManager.java:422)
	com.atlassian.confluence.impl.hibernate.ConfluenceHibernateTransactionManager.doBegin(ConfluenceHibernateTransactionManager.java:41)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.getTransaction(AbstractPlatformTransactionManager.java:378)
	jdk.internal.reflect.GeneratedMethodAccessor97.invoke(Unknown Source)
	java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	java.base/java.lang.reflect.Method.invoke(Unknown Source)
	org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:205)
	com.sun.proxy.$Proxy76.getTransaction(Unknown Source)
	org.springframework.transaction.interceptor.TransactionAspectSupport.createTransactionIfNecessary(TransactionAspectSupport.java:476)
	org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:289)
	org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)
	org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
	org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
	com.sun.proxy.$Proxy79.retrieve(Unknown Source)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)
	com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:24)
	com.atlassian.confluence.impl.settings.BandanaGlobalSettingsManager.getGlobalSettings(BandanaGlobalSettingsManager.java:43)
	com.atlassian.confluence.impl.settings.DelegatingLegacySettingsManager.getGlobalSettings(DelegatingLegacySettingsManager.java:57)
	com.atlassian.confluence.languages.DefaultLocaleManager.getSiteDefaultLocale(DefaultLocaleManager.java:227)
	com.atlassian.confluence.languages.DefaultLocaleManager.resolveLocaleInfo(DefaultLocaleManager.java:157)
	com.atlassian.confluence.languages.DefaultLocaleManager.lambda$getLocaleInfo$2(DefaultLocaleManager.java:139)
	java.base/java.util.HashMap.computeIfAbsent(Unknown Source)
	com.atlassian.confluence.languages.DefaultLocaleManager.getLocaleInfo(DefaultLocaleManager.java:139)
	com.atlassian.confluence.languages.DefaultLocaleManager.getLocale(DefaultLocaleManager.java:211)
	com.atlassian.confluence.util.i18n.UserI18NBeanFactory.getUserLocale(UserI18NBeanFactory.java:44)
	com.atlassian.confluence.util.i18n.UserI18NBeanFactory.getI18NBean(UserI18NBeanFactory.java:34)
	com.atlassian.confluence.util.i18n.DynamicI18NBeanFactory.getI18NBean(DynamicI18NBeanFactory.java:89)
	com.atlassian.confluence.impl.health.web.JohnsonPageI18NProvider.getTranslations(JohnsonPageI18NProvider.java:62)
	org.apache.jsp.errors_jsp._jspService(errors_jsp.java:140)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:467)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:378)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:326)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)
	com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:31)
	com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:74)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:57)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
	com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35)
	com.atlassian.confluence.impl.tenant.ThreadLocalTenantGate.lambda$wrap$0(ThreadLocalTenantGate.java:25)
	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)
	com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
	com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)

Note The full stack trace of the root cause is available in the server logs.

Apache Tomcat/9.0.45

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Answer accepted
Srinatha Tondihal
Srinatha Tondihal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 23, 2022

Hi @Dabin Daniel Sundaram ,

Welcome to Atlassian community.

After checking the above logs , it appears that confluence is not able to establish DB connection. 

java.lang.ClassNotFoundException: oracle.jdbc.OracleDriver

Can you please check if the oracle jar is present in the lib directory:

<installdir>\confluence\Lib 

If the file exists check the directory and file permissions are all fine. You might want to check the database-jdbc-drivers Kb article which deals with such issue's.

You might want to check the below KB article as well.

Unable to start due to net.sf.hibernate.exception

I hope the above information will help . Have a good day. 

 

Thanks,

Srinath T

View More Comments
Dabin Daniel Sundaram
Dabin Daniel Sundaram
Contributor
February 25, 2022

Hi @Srinatha Tondihal ,

Thank you for your response. Have missed to place the jar into lib. Have resolved the issue.

Like
Srinatha Tondihal
Srinatha Tondihal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 25, 2022

@Dabin Daniel Sundaram , Glad to hear that the issue is resolved. Have a good day. Take care.

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