Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Error while attempting to download addon from Confluence Marketplace

Ony Mbuk
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 26, 2019

I keep getting the error below while attempting to download cloud Addon from confluence Marketplace:

"We ran into a little trouble. It might just be a hiccup. Try again in a bit."

Please help!

1 answer

0 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 27, 2019

Hello there!

This error can mean that the plugin server is not reachable. You can try to check with the plugin vendor itself and verify if their servers are up and reachable.

Further, are you able to try and install other plugins than the one that shoots this error? If possible, could you try to download a plugin from another vendor and check if the issue persists?

Looking forward to your reply Ony!

Ony Mbuk
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 29, 2019

Thanks for your reply Diego.

I tried downloading plugins from other vendors and I still get the same error message "We ran into a little trouble. It might just be a hiccup. Try again in a bit."

Like Kevin Batson likes this
FPO April 2, 2019

I'm having the same issue on our Cloud Confluence setup

Like Kevin Batson likes this
Sander Langohr
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 2, 2019

Running into the same issue on our cloud Jira setup

Like Kevin Batson likes this
Shahab Hassani
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 23, 2019

Running into the same issue on our cloud Jira setup

Irene Hernandez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 1, 2020

Running into the same issue for several vendors, so it seems to be an Atlassian problem. Any solution?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events