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Errors transferring products

MGI
MGI September 23, 2021

For whatever reason, our company has 3 different Orgs set up. Only 1 of them is used, the other 2 are not used.

I tried merging them and get weird errors:

Untitled.png

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Kishan Sharma
Kishan Sharma
Community Champion
September 24, 2021

Hi @MGI Welcome to the Atlassian Community! For faster resolution of your issue, I would recommend raising a support ticket with Atlassian Support.

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MGI
MGI September 24, 2021

We are evaluating the product with the Free version for now. Looks like you can't contact support with the Free account.

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Kishan Sharma
Kishan Sharma
Community Champion
September 24, 2021

Ah that's correct, for free plan you don't get support. I think this is something that only Atlassian Team can help with. If the the 2 ORGs are not used simply remove the access of all the users and take the necessary backup and remove the ORGs or keep them as it is.

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