Hi @MGI Welcome to the Atlassian Community! For faster resolution of your issue, I would recommend raising a support ticket with Atlassian Support.
Ah that's correct, for free plan you don't get support. I think this is something that only Atlassian Team can help with. If the the 2 ORGs are not used simply remove the access of all the users and take the necessary backup and remove the ORGs or keep them as it is.
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