Export to word not working?

[Bruna Andrade]

When trying to export a page to word, I get an error message, see below

[Nikola Perisic · Accepted solution]

Welcome @Bruna Andrade 

I've removed some data to keep you safe, hence this is a public forum. There wasn't any outage from Atlassian's side. 

• Is this still occurring?
• Have you cleared your cache?
• Have you tried incognito mode?

[Bruna Andrade]

Hi Nicola,

Thank you for your prompt response.
It's working now. In case this happens again, I'll try clearing the cache and incognito mode.

Thanks again,
Bruna

[Kayne Georg]

Getting the same issue here, trying to export a page to Word, but it throws an error every time. Curious if there’s a fix for this.

[Nikola Perisic]

Hi @Kayne Georg 

Please refer to the answer above.