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Facing Issues "Hash nk4qe9" when opening my company documents

Skand Vijay
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June 6, 2025

I’m currently facing an issue when trying to open my company documents — it shows the following hash or error code nk4qe9. Could you please help me look into this or let me know the next steps to resolve it?

Happy to share more details or screenshots if needed.
Thanks in advance!

1 answer

0 votes
Tinker Fadoua
Community Champion
June 6, 2025

Welcome to the Atlassian Community @Skand Vijay !

Sorry to hear that.

  • Are you having this problem with different file extensions?
  • Did you try to open the document from inside different browsers?
  • Are you the only one experiencing this problem?

Best,

Fadoua

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