Font issues after Confluence Server upgrade

[vidya.sunder]

We recently upgrade to Confluence Server 7.13.8. Since we upgraded, our custom fonts have been replaced with TNR. Have the font files been deleted in the upgrade? 

[vidya.sunder]

Hi,

Thanks for your help. We found that the fonts folder was overwritten after the upgrade. So, we had to copy it from our backup to fix the issue. 

[Mayur Jadhav]

Hi @vidya.sunder ,

Hope you are doing good.

Atlassian also suggests instead of replacing the setenv file you can compare and add the custom configuration from your setenv backup file.

Regards,
Mayur

[AAMIR ANSARI]

Hi,

After the upgrade, the setenv file gets replaced by the default setenv file. Could you check whether you have replaced the setenv file with the one used with the pre-upgraded version of the Confluence?

You can also refer to the document below that details how to set the fonts in Confluence

• https://confluence.atlassian.com/confkb/the-text-in-a-powerpoint-excel-or-word-document-is-missing-or-looks-different-via-confluence-view-file-macro-200213562.html

I hope this helps.

Thanks,

Aamir