Given "View All" to user via Space and granted view on a page, but user still gets perm problem

[Nan]

Gave  user 'View All' on our Confluence space.  Then gave them View on a page, but they still can't see the page.  Directories above that page are locked down to certain groups and we don't want to open perms on all those dirs/pages just so a user outside the group can see the one page.

[Jackson Duke]

View restrictions are inherited. Even if you add them to the list of restrictions for a child page that user will not be able to see it if the parent page is not accessible to them.

You could think of Spaces as books.

• You have given them "View All" for the Space, meaning they can open the book.
• You have locked a chapter in that book (adding restrictions on some page that has children). So to get to any page inside you would have to have the key for that chapter.
• You then add a user to a specific page's restrictions, but that page lives in the above mentioned chapter. Essentially this user has a key to an individual page, but because it's locked in a chapter they don't have the key for they can't access it.