How can I add existing users to confluence?

[Andy Watson]

I have just added Confluence to our package, I want to be able to add and mention members of the team but they don't appear in the search lists. I've given them access to the application, the only options i see available are to send them an email invitation. But i am assuming that will create another user account which i don't want to do.

[Mick Davidson]

Andy,

I don't have that level of admin access any more, but even though they get sent a email invitation, it's possible for them to ignore some or all of the instructions that would result in them creating a second new user for themselves.

I've done this in the past. We created the users and added them to their groups, then sent them an email invite that explained how to avoid creating a new user.

You can test this yourself by creating a test user and emailing yourself. When I was doing this we were on a hosted system (not cloud, not with Atlassian) and were using 4.x.x.

Cheers.