How can i add a user with a different email domain?

[Debra Garces]

Trying to add a user with a different domain for a client we work with. We do not want to enable all agent with this domain, just specific people. How can i do that?

[Alexey Matveev]

Hello,

You mean that you want to filter users who come from ldap or active directory user directory? Then you need to write a filter in user object filter field in the settings of your ldap or active directory user directory.

How to write such a filter you can read here

https://confluence.atlassian.com/kb/how-to-write-ldap-search-filters-792496933.html