How do I change what level imported pages are created at?

[Tanner Sullie]

Recently we migrated our Atlassian apps (JIRA and Confluence) from a local server to the cloud. When I import documents from word, they used to import as a child of the page I started the import on. How they import on the same level or a level above. 

Any advice for how to correct this? 

[Bill Bailey]

When you import Word, it will always try to import at root of the space OR you can specify a different root (under Root page title: ). You can also specify if it is to replace the current page you are on or not. So you can start an import wherever you want.

Now if you have a larger document, you can specify at what heading level you break child pages on. You could combine a lot of docs together, BUT you need to ensure that the headings are correctly formatted as headings in Word (not manually formatted to be larger). The import will use that hierarchy to split child pages on whatever level you picked (under Split by heading: ).

When I do a Word import, I create a clean version of the doc, deleting out title pages, ToCs, headers. footers, tracked changes are off, delete all comments, then go through it to ensure the headings are correctly formatted and that the hierarchy is correct -- will save you a lot of headaches later.