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How do I contact my Administrator?

Isidra Cruto
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October 12, 2020

When updating some settings in my profile, I see the below error:

"Managed account

Your account is managed.
Contact your administrator to change your email address."

In this case, how do I contact my administrator without knowing their email address? They also have not provided a Contact Administrator form. Is there anywhere else in the system where I can go to contact my administrator?

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Thomas Bowskill
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October 12, 2020

Hey @Isidra Cruto 

 

If you don't know them, you could try contacting them via the contact admin URL, which is got to by adding "contactadministrators.action" to the end of your base Confluence URL.

 

e.g http://[Conflunece-URL]/contactadministrators.action (source)

Each company will likely have a different URL internally. e.g. mine is similar to

"http://intranet.mycompanyname.com:8090/confluence/category/home"

So I changed that link to 

"http://intranet.mycompanyname.com:8090/confluence/contactadministrators.action"

 

Isidra Cruto
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 12, 2020

1.PNGTried that, however, I see this message. Thanks anyways, let me know if there's anything else I can do. 

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