How do I revert to previous version of Word Import?

[Ed Burke]

Does anyone know where this is controlled from? I logged in today to discover that I had lost the functionality to import a Word document and split to multiple documents via Heading 1 style. The new import feature is failing to import documents.

It seems strange the one loses a software function without any prior notice from one software increment to the next.

[Nic Brough -Adaptavist- · Accepted solution]

Welcome to the Community!

I'm afraid the version of the Cloud software is out of our control, it always rolls forwards (premium, enterprise, and those in the middle of a migration customers can put a hold on it for a short time, but change will still happen)

There's no way to "revert".  All you can do is report the problem to Atlassian and ask for a fix.

[Ed Burke]

Thanks Nic, I'll raise it with Atlassian. atm I suppose I can split the docs via a VBA script.