I am unable to set a customfield value in confiform

[Sneha Joseph]

Hi, I want to assign team name when an incident is submitted. So, for that I gave customfield_xxxxx in the json and hard coded the team name. But I got error saying that the customfield cannot be set.
Also, the team name is a dropdown in JIRA. How do I resolve this issue?

[Alex Medved _ConfiForms_]

How have you mapped the field? Have you tried to use the JiraHelper in ConfiForms to see what it thinks about this field and which format and values it suggests?

[Sneha Joseph]

I gave like this :

{ "fields":

 {

  
  "customfield_19600"  :         " CPBPITT| PODK-Maintenance",

}
}

[Alex Medved _ConfiForms_]

What format your Jira expects for this field? or what is the problem/error when you attempt top send a value in this format for given field - what Jira responds?