If a user has no more access to the confluence.

[mohit jangid]

Hi Community,

I have a query regarding Confluence access. If a user is deactivated and no longer has access to Confluence, what happens to the documents/pages created by that user?

• Will those documents still be visible to other users?
• If not, is there a way to ensure continued access to those documents?

Looking forward to your insights and solutions!

[Trudy Claspill · Accepted solution]

Hello @mohit jangid 

Yes, the content created by that user remains in Confluence with the same permissions it has before the user was deactivated.

Refer to

https://support.atlassian.com/confluence-cloud/docs/what-happens-when-an-account-is-deactivated-vs-deleted/

[mohit jangid]

Thanks you @Trudy Claspill ,
I just want to tell you that currently I'm using the confluence for the JIRA Data center version, I hope your answer is still along with this as well?
 

[Trudy Claspill]

Refer to the answer on this post:

https://community.atlassian.com/t5/Confluence-questions/When-a-user-was-desactivated-what-happens-to-his-personal-space/qaq-p/1808221

[Tomislav Tobijas]

Hi @mohit jangid ,

On additional note, if you're using Confluence Cloud Premium or Enterprise, there is a admin key feature with which org and site admins can 'unlock' restricted pages or spaces.

Hope this helps.

Cheers,
Tobi