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Image preview unavailable after url change

Lynn van Dooren
Contributor
September 15, 2023

Hello community, 

 

Recently we changed our atlassian cloud url to a different name. 

Today we noticed on one of our Confluence Space that the images are now not displaying anymore. We think this happend because or the url from the images not being changed correctly. 

We can't manually update the images because that would mean we would lose data and it would cost a lot of time. 

Is it possible for us to also update the images url somewhere in atlassian or did anyone have a similar problem? 

Schermafbeelding 2023-09-15 om 13.16.18.png

1 answer

1 vote
Dan Breyen
Community Champion
September 15, 2023

Hi Lynn, I didn't find any known issues on Atlassian's Jira site (jira.atlassian.com) but that doesn't mean it's an issue.  That's a good find.  I think that URL change is a relatively new feature, it might be worth asking support about.  I'd certainly want the URLs to work.  I know there is a migration step to fix the Confluence links after a migration, but I don't know if that would help in this situation or not.  That's probably a good question for support (support.atlassian.com/contact).  

Might be worth asking there.

Hope that helps.

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