ImageSizeException

[Lucas E.]

Hello everyone,

I have problems with uploading large images. This Server is used as a test environment for migrating our OneNote documentation to the Confluence Server. I can convert OneNote files to doc, docx, mht and others. Our OneNote files are filled with large images most of time. So I tried to import the converted files and everytime i get the following error message:

Das Dokument konnte nicht importiert werden. Es enth\u00e4lt ein Bild mit der Gr\u00f6\u00dfe 2112 x 996, die die maximale Gr\u00f6\u00dfe 900 x 1200 \u00fcberschreitet. Reduzieren Sie die Gr\u00f6\u00dfe des Bildes, oder wenden Sie sich an Ihren Administrator, um die Gr\u00f6\u00dfenbeschr\u00e4nkung erh\u00f6hen.

I don't know how good your german is, but it means that the image limitation is overwritten. Contact the admin or change the size of the image.
As admin I don't find any option to change the limit. Except the size(which is 100MB and my files are not even 10MB).
I hope you can understand my problem and help me fix it.
Maybe try to convert the OneNotes to html? 

Kind regards

[Lucas E. · Accepted solution]

Hi everyone,

I solved my problem. I just went to Configurations -> Office Connector. There i was able to set the size of the images.

Thanks for your help anyways

Lucas

[Andy Heinzer]

Hi @Lucas E. 

I understand you found a solution to this problem.  Please share your solution with us here.  If you post it as an answer, you can accept your own answer.  This would then serve to help other people that might have the same or a similar problem again in the future.

Thanks

Andy

[Jenny Thompson]

i also get this message when i try to  import a word doc with images 

Could not import document. The document contains an image of size 7,434,580 x 4,305,300, which exceeds the maximum size of 900 x 1,200. Reduce the size of the image or contact your administrator to raise the size limit.

i assume 900x1,200 is pixels ?

none of my images are that size

[Moses Thomas]

@Lucas E.  Since you  have mentioned that  the size is not  up to 100 MB and  you still have the  error,   Now  you would  need to  check  from the server  side.  Reverse proxy ( i.e  i use  nginx  instead of apache  as my reverse  proxy  and you can limit  the size of attachment from  the reverse proxy configuration.  Now do  you have HTTPS enabled?