Import failed : Migrate all Page Templates using a storage format round-trip conversion"-Not Ok

[Mickael DESILE]

Hi all,

I'm  working on a Cloud to Cloud transfert of Confluence.

I'm trying to export sites from Confluence server v7.4.5 to Cloud with Confluence Assistant and Import Space from a Cloud export site Backup in XML.

Unfortunatly, the process ends with errors:

2020-12-02 13:26:16,200 INFO [pool-25-thread-1] [atlassian.confluence.upgrade.AbstractUpgradeManager] getExportBuildNumber Build number 4517: "Migrate all Page Templates using a storage format round-trip conversion" - Not Ok
2020-12-02 13:26:16,200 INFO [pool-25-thread-1] [atlassian.confluence.upgrade.AbstractUpgradeManager] getExportBuildNumber Backward compatibility for export: "Migrate all Page Templates using a storage format round-trip conversion" prevents compatibility before 4517
2020-12-02 13:26:40,667 INFO [Caesium-1-2] [service.stepexecutor.space.SpaceImportExecutor] info Initiate confluence space import with stepId: ad6e36cf-13b7-4398-93f4-300b3da7e680
-- stepConfig: 03840e0b-6fbc-453f-9df6-3166d047e6e6 | cloudId: 372da00a-225f-40f0-b90e-6a6a192f6998 | planName: Migration Blubird BBBG | stepType: CONFLUENCE_IMPORT | stepId: ad6e36cf-13b7-4398-93f4-300b3da7e680 | planId: d0bc456f-dbc8-492e-8546-480b08921807 | cloudUrl: https://ptctest.atlassian.net | taskName: Migrate space BBBG | taskId: 3db94564-46cc-41ee-bc40-6fd414bddbd3
2020-12-02 13:26:44,269 INFO [Caesium-1-2] [service.stepexecutor.space.SpaceImportExecutor] info Initiated import task. Response: ConfluenceImportExportTaskStatus{id='v2-spi-45a69611-84f9-464a-8745-bfd9d43bfb3b', elapsedTime=0s, percentageComplete=0, successful=false, complete=false, message='null', result='null'}
-- stepConfig: 03840e0b-6fbc-453f-9df6-3166d047e6e6 | cloudId: 372da00a-225f-40f0-b90e-6a6a192f6998 | planName: Migration Blubird BBBG | stepType: CONFLUENCE_IMPORT | stepId: ad6e36cf-13b7-4398-93f4-300b3da7e680 | planId: d0bc456f-dbc8-492e-8546-480b08921807 | cloudUrl: https://ptctest.atlassian.net | taskName: Migrate space BBBG | taskId: 3db94564-46cc-41ee-bc40-6fd414bddbd3
2020-12-02 13:27:00,305 ERROR [Caesium-1-3] [agent.service.stepexecutor.ProgressTracker] error Step failed, message: Import to cloud failed. Message: com.atlassian.confluence.importexport.v2.ImportExportException: com.atlassian.confluence.importexport.v2.ImportExportException: org.hibernate.exception.DataException: error executing work
-- stepConfig: 03840e0b-6fbc-453f-9df6-3166d047e6e6 | cloudId: 372da00a-225f-40f0-b90e-6a6a192f6998 | planName: Migration Blubird BBBG | stepType: CONFLUENCE_IMPORT | stepId: ad6e36cf-13b7-4398-93f4-300b3da7e680 | planId: d0bc456f-dbc8-492e-8546-480b08921807 | cloudUrl: https://ptctest.atlassian.net | taskName: Migrate space BBBG | taskId: 3db94564-46cc-41ee-bc40-6fd414bddbd3

Could you please assist in order to complete the export of this project.

Stay at your disposal if you need some more informations.

Best Regards,

[Gonchik Tsymzhitov]

Did you fix it?

[Mickael DESILE]

Atlassian support is currently work on ticket since weeks.

No resolution yet.